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title Independent Washroom Services Association

Meet the Team


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Barry Nettlinghame - General Manager

Having spent fifteen years in the cut and thrust of the publishing industry, I decided it was time for a career change. My role here as General Manager for the last six years has been one of the most satisfying jobs of my career and I have learnt all aspects of the washroom service industry. By helping and guiding my senior staff I have seen the company double in size and turnover over the last few years with a team now of over 32 employees, highly motivated and dedicated to delivering unbelievable levels of customer service. Every customer is important to us all and I enjoy taking a personal interest in our customer’s experience, from marketing, sales to our customer’s service satisfaction. My interests are computing, photography and DIY (Big or small projects).


Paul Davies - Managing Director

Spending the first years of my career in road haulage as a garage manager qualified as a CPC holder There is nothing more stressful than ensuring an artic and trailer are on the road, “wheels aint turning it aint earning”. This experience has ensured an ethos throughout the company in offering excellent customer service on time. Apart from work my other passions are Motorcycles, sailing and I must not forget the horses.


Caz Bourner - Sales Manager

My name is 'Caz Bourner' & I have worked for South West Hygiene for 5 years. I have worked within the Washroom Industry in the South West Region for 12 years. I currently manage a Regional Sales Team covering the South West. Always happy to assist & advise our customers to the best of my ability. My main interests outside of the working environment are my family, friends & my bike!


James Ritchie - Service Manager

My name is James Ritchie and I am the Service Manager here at South West Hygiene. I have worked for the company since 2008. My role here at SWH is to lead my department, comprising of two dedicated team leaders, service drivers and engineers. Together we deliver an excellent service to our customers. My passions are downhill mountain biking, biketrials, surfing and motorsport. I love going fast on two wheels or four!




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